Shipping & returns
Ordered before 23:59, fast delivery
We ship from our own warehouse in Brummen with DPD. Orders to Belgium are delivered with bpost. No waiting times, no intermediaries, only fresh candy directly to your doorstep.
Order now?
Ordered before 23:59 = morgen delivered
Ordered before 23:59
Shipped the next business day from our warehouse
DPD & bpost
Track & trace via email and SMS from the warehouse
NL & BE
Standard shipping in the Netherlands and Belgium
14 days return
Not satisfied? Return unopened within 14 days
When at home
Order today, it will be here
The delivery day is automatically calculated based on your order time. If you order on the weekend, your package will be shipped on Monday.
Order moment
Shipped on
Delivered on
Monday before23:59
Tuesday
Tuesday
Tuesday before23:59
Wednesday
Wednesday
Wednesday before23:59
Thursday
Thursday
Thursday before23:59
Friday
Friday
Friday before23:59
Saturday
Saturday
Saturday
Monday
Tuesday
Sunday
Monday
Tuesday
Delivery times are indicative and apply to addresses in the Netherlands. For Belgium, count on average 1 extra business day. Delivery may be delayed on public holidays.
Shipping costs
Fair rates, no surprises
Minimum order value: € 20. Exact rates are always shown directly in the checkout.
Returns
Not quite what you expected?
No problem. You have 14 days after receipt to return your order. We do want to mention something: candy is a fresh product and therefore some rules apply.
- The packaging must be unopened and undamaged
- The expiration date must still be valid
- Special orders, mixes and opened bags cannot be returned
- Return costs are at your own expense, unless we made a mistake
How it works
Register in 3 steps
- Email to info@candyonline.nl Mention your order number and what you want to return
- We will send you a return label Use a sturdy box and stick the label on it
- Money back within 5 business days As soon as we receive your package and it is approved
Question about your order?
Our customer service will help you via email or the contact form. You will receive an answer within 24 hours.
Go to contact
